Forecaster Privacy Policy

Forecaster ("the App") provides inventory forecasting and restock insights ("the Service") to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account, including:

• Products and variants: Product details, variants, SKUs, and publication data used to model demand and restock recommendations.
• Inventory data: Stock levels and inventory movement information used to calculate reorder points.
• Order data: Historical order and sales data used for forecasting and trend analysis.
• Analytics and reports: Store-level performance metrics used to improve forecasting outputs.
• Customer records: Limited customer-related data fields made available through approved Shopify scopes and used only as needed to support app features and reporting.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App:

• Information about you and others who may access the App on behalf of your store, such as name, email address, and account-level communication preferences.
• Technical usage data, such as IP address, browser type, device information, time zone, referring/exit pages, and date/time stamps.
• Information about cookies or similar technologies on the device used to access the App.

We collect personal information directly from the relevant individual, through your Shopify account, and by using cookies, log files, web beacons, tags, and pixels.

For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to:

• Communicate with you and provide support.
• Optimize and improve the App and forecast quality.
• Provide you with product updates, account notices, or service communications.
• Maintain security, prevent fraud, and ensure platform integrity.

Sharing Your Personal Information

We may share personal information with trusted third parties who help us provide and operate the Service, such as cloud hosting, infrastructure, analytics, customer communication, and database providers, under contractual confidentiality and security obligations.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We maintain personal information for our records for as long as necessary to provide the Service and comply with legal obligations, unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@forecasterlabs.com or by mail using the details below: